Terms and Conditions
We have several payment options: credit card, Paypal or bank transfer. Once you have placed the order, we will contact you to confirm the order and preferred payment method as well as delivery terms. If you have any questions regarding available payment methods, contact us.
If you prefer to order over the phone, please call us at (813) 468-3001 Monday-Friday from 6:00am to 2:30pm EST.
Shipping Options and Charges
All items can only be shipped from our European warehouse. Customer is responsible for payment of customs duties, local sales and/or other taxes, if applicable, and such charges may be collected by Customer's shipping company upon delivery. Levenhuk is not responsible for any applicable local taxes or for customs duties imposed in any country other than the European Union member country. Our sales manager will contact you with detailed information on applicable shipping charges prior to delivery.
If you are not happy with your purchase, you can return it within 14 days from the date of the receipt. When returning an item, please be aware that products that have been damaged during the post-purchase period (scratched, broken, not fit for further retailing) as well as incomplete products’ packages (missing accessories, etc.) will not be accepted.
The amount of you purchase will be refunded. Shipping fees are not refundable. If the return is due to defective products, you may be compensated for the return shipping.
A Return Authorization (RA) Number must be obtained in advance of return. Contact us by e-mail to receive the RA number to be displayed on the outside of your shipping container.
All products listed on the website are subject to the same warranty as declared by the brand manufacturer. All Levenhuk microscopes, telescopes, binoculars and magnifiers have a lifetime warranty; all accessories have a 2-year warranty. This warranty does not cover consumable parts, such as bulbs (incandescent, LED, halogen, energy-saving and other types of bulbs), batteries (rechargeable and non-rechargeable), electrical consumables, etc. Please make sure that you purchase Levenhuk products through this website or authorized resellers and keep your receipt in order for the warranty to be valid. You can find here the full details about Levenhuk lifetime warranty.
None of the information you provide about yourself is shared with any third parties except to the extent necessary for processing your order (for example, we inform shipping company of your shipping address, but the email address remains undisclosed).
Price and/or Description Changes
All prices, pictures and descriptions on this website are subject to change. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store are not refundable.